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You may return most new, unworn items within 30 days of delivery for a full refund. If the return is a result of our error (you received the wrong size or defective item, etc.) we’ll pay the return shipping costs. You should expect to receive your refund within four weeks of handing your package over to the return shipper (in many cases refunds happen much more quickly).  This includes the transit time for us to receive your return from the shipper (5 to 10 business days), return processing once we receive the item (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). How to exchange an item you bought from us Please contact us at: orders@flyfishwyo.com if you would like to initiate an exchange. You can also include a note as to which item you'd like to exchange for on your packing slip when you mail back your item(s). How to return/exchange an item that someone else bought for you from us If you’re returning or exchanging an item that someone else bought for you, please ship the item to us with the original packing slip, or a note with the original order number, or if you don’t have either just a note with the name of the person who purchased the product for you.  If you don’t have any of this information please contact us directly before returning your item. Return/exchange address Returns and exchanges should be addressed to the following address: Fly Fish Wyoming 1457 Coffeen Ave. STE 1 Sheridan, WY 82801 We recommend that if you need to return an item to us (for a refund or an exchange) that you use a trackable shipping method such as UPS or FedEx.  Since we’re not responsible for items lost or damaged in transit we feel it’s important to be able to track packages accurately.